Support
Reach us through the channel that suits you best. Buyers also find their key, the installation steps, the lessons and extra content in the dashboard.
How to reach us
- Email: [email protected]. We answer in English and Portuguese.
- Buyer dashboard: painel.claquete.ia.br, signing in with your purchase email, under Support.
- WhatsApp: +55 84 98894-2848, mainly for buyers in Brazil.
To solve it faster, send us
- The email you used to buy.
- Your operating system: macOS, Windows or Linux.
- What you asked Claude and the error message, as text or a screenshot.
Common questions
- Didn't get your key? Check your spam folder. Your key is also in the dashboard, signing in with your purchase email.
- Install or update: in the dashboard, under Install, with the step by step and a ready-made prompt to paste into Claude Code.
- New computer: in the dashboard, under Your computer.
- Refunds: purchases in US dollars are final, as explained in the terms of use.
PSD Software e Consultoria LTDA, CNPJ 57.517.409/0001-05. Avenida Miguel Alcides de Araújo, 1920, Capim Macio, Natal/RN, CEP 59078-270, Brazil. Contact: [email protected]. Site: PSD Software.
See also: Terms of Use · Privacy Policy.