Privacy Policy

What we collect and why

• At purchase: payments in US dollars are processed by Stripe, which collects your name, email, country and payment details. We receive your name, email, country and the payment status; we never see or store your card. We use them to issue your license, send receipts and support you (performance of a contract and legal obligation).
• In the license: the key, an identifier of each activated computer stored only as a cryptographic hash (it does not reveal who you are), the name you give the computer and, at each activation and each automatic renewal of the studio authorization, the IP address and the studio version. We use them to keep your key on the computers of your plan, let you switch computers and prevent misuse (performance of a contract and legitimate interest in preventing fraud).
• In the dashboard: your purchase email and the sign-in code, stored only as a cryptographic hash and valid for a few minutes. The dashboard uses a session cookie, needed to keep you signed in, and the Meta measurement cookies described below.
• By email: we send your key, sign-in codes and notices, and record whether each email was delivered. Emails you send to @claquete.ia.br addresses are kept for support.
• In Cases: if you send a video through the dashboard, we keep the link, the title, the request, the name you choose to show and the date of your authorization. The video is only shown after approval, and you can ask us to remove it at any time (consent, which you can withdraw).
• On claquete.ia.br: we count visits and clicks on the buy buttons with the source of the visit, without storing your IP address. Cloudflare measures page performance without cookies.
• To measure our ads, on the website and in the dashboard: we use the Meta pixel, which stores cookies in your browser (_fbp and, when you arrive from an ad, _fbc) and sends Meta your IP address, browser, the pages you view, how far you scroll, the sections you see, the example videos you watch and the clicks on buttons and links. We also keep, in our own cookie (claquete_origem, for 90 days), the source of your first visit. The basis is our legitimate interest in measuring our advertising. You can delete or block these cookies in your browser and choose the ads you see in your Meta ad preferences.
• When a purchase is confirmed, we tell Meta through the Conversions API: the amount, the payment method and your email, phone and name turned into a cryptographic hash (SHA-256). You can object to this by writing to the email at the end of this page (legitimate interest).

What stays on your computer

The studio runs on your computer. Your videos, scripts, brand and the keys of third-party services (such as ElevenLabs, which makes the voice) stay with you and are not sent to us. Claude Code belongs to Anthropic and follows the terms and policy of your Anthropic account.

Who we share it with

We do not sell personal data. For Claquete.ai to work, some providers process data on our behalf:

• Stripe: payments in US dollars.
• Asaas: payments in Brazilian reais and invoices in Brazil.
• Cloudflare: hosting of the website and the dashboard, database, incoming email and protection against attacks.
• SendKit: sending emails.
• Meta (Facebook and Instagram): ad measurement, through the pixel and the Conversions API.
• Z-API and WhatsApp (Meta): messages and the update group, for buyers in Brazil.
• Public authorities, when the law requires it.

International transfers

Some of these providers, such as Cloudflare, Stripe and Meta, may process data outside your country, including in the United States and Brazil. These transfers rely on the contractual safeguards those providers offer.

How long we keep it

We keep data for as long as it is needed for your license, support, security and legal obligations. Purchase and tax data are kept for the period required by tax law (5 years in Brazil). You can ask us to delete the rest at any time.

Your rights

Depending on where you live (for example under the GDPR in the European Union and the United Kingdom, the LGPD in Brazil or US state privacy laws), you can ask for access, correction, deletion, portability, restriction or objection, and withdraw your consent. Write to [email protected]: we answer within 15 days. You can also complain to your data protection authority.

Security

All connections are encrypted. The sign-in code and the identifier of each computer are stored only as cryptographic hashes, and the authorization our dashboard signs for the studio only works on the computer it was issued for. The domain has DNS signing (DNSSEC) and protection against fake email in our name (DMARC), and the dashboard limits repeated attempts. No system is infallible: if an incident could put you at risk, we will tell you and the authorities, as the law requires.

Children

Claquete.ai is not intended for people under 18.

Changes to this policy

When this policy changes, the date at the top is updated and buyers are notified by email or in the dashboard.